Thursday, November 8, 2018
JOB TITLE – Process Improvement Coordinator
GENERAL SUMMARY OF DUTIES –
SUPERVISOR – Process Improvement Lead
SUPERVISES – None
DUTIES INCLUDE, BUT ARE NOT LIMITED TO:
KNOWLEDGE, SKILLS & ABILITIES–
This position requires the following minimal requirements:
EDUCATION – Bachelor’s degree required
The ideal candidate will be an independent, critical thinker with strong attention to detail. This person must be a quick learner with excellent interpersonal skills who is experienced in Excel. This person needs to understand the bigger picture and be open to learning process improvement methodologies to streamline site processes. They must also be willing to adhere to the 7 guiding principles of our company and serve as a leader, reinforcing the principles.
Service Excellence: We believe all relationships with co-workers, sponsors, and subjects are partnerships. We demonstrate service excellence through a personal commitment to producing high quality, high value work, and delivering on time and on target results for every partner.
Safety: We believe that physical and psychological safety are foundational for a healthy organization. We proactively identify and mitigate safety risks as part of our daily work and value those who speak up for safety.
Resilience: We believe resilience is critical for doing our best work. We demonstrate resilience by remaining flexible, adapting to sudden change, and bouncing back from difficult situations with grace and confidence.
Team Orientation: We believe that having a team orientation leads to individual and organizational success. We demonstrate team orientation by working collaboratively and leveraging collective knowledge, ideas, and strengths to achieve a common goal.
Ethical Behavior: We believe the pillars of ethical behavior are integrity, honesty, respect, courtesy, and caring. We demonstrate ethical behavior by modeling professional standards of conduct.
Mutual Respect: We believe that mutual respect cultivates a supportive workplace. We demonstrate mutual respect by embracing diverse perspectives, sharing ideas, and trusting in each other’s abilities.
Open Communication: We believe that open communication results in a rich and rewarding dialogue that allows for the flow of energy and creativity. We demonstrate open communication by listening for understanding, speaking up without fear, freely sharing experiences, and soliciting ideas and opinions from others.
EXPERIENCE – No experience needed, however background (either in previous position or college) must indicate a strong writing ability.
CERTIFICATE/LICENSE – Good Clinical Practices and CPR training provided
PHYSICAL DEMANDS/WORKING CONDITIONS – Standard operating hours are Monday through Friday, 8:00a.m. to 4:30p.m. May be required to complete job-related tasks outside of that time frame, in excess of a standard 40-hour work week. Requires prolonged walking, standing, some bending, stooping and stretching. Requires hand-eye coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires occasional lifting of boxes up to 50 pounds. Work is performed in a medical office environment and includes exposure to blood-born pathogens and bio-hazardous materials. This role requires the ability to work with a broad range of personalities, situations and psychiatric disorders; therefore, candidates must possess the ability to resolve conflicts immediately and diffuse potentially escalating events before they occur.Apply for this job
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